Privacy Policy

Last updated: October 12, 2026 · Effective Immediately

At R.S Auto Parts & Service Center (Bhopal, Madhya Pradesh), accessible via https://rsautoparts.shop/, protecting our customer's privacy and safeguarding personal data is one of our fundamental operational priorities. This Privacy Policy outlines what information is collected when you interact with our digital estimators and workshop booking channels, and how that information is handled.

1. Information We Collect

We only collect personal information that you voluntarily submit when utilizing our website's Service Estimator, digital Job Card generator, or contact forms:

• Customer Contact Details: Full name and WhatsApp/mobile phone number.
• Vehicle Details: Vehicle make and model (e.g. Scooter, Motorcycle, Hatchback, SUV) and registration number.
• Service Parameters: Desired service packages, parts replacement requests, and preferred appointment dates.

2. How We Use Your Information

Information provided on this site is strictly utilized for practical garage servicing and customer support purposes:

• Generating your customized digital Job Card estimate.
• Facilitating instant communication and appointment confirmation via WhatsApp.
• Pre-ordering or preparing OEM spare parts and bay allocation ahead of your arrival.
• Coordinating doorstep pick-up and drop logistics within Bhopal city limits.

3. Data Protection & Client Privacy

We respect your privacy and uphold strict data security practices:

• No Server Database Storage of Sensitive Credentials: Booking parameters entered in the estimator are processed locally within your browser to generate the WhatsApp dispatch message and optional Google Sheet workshop logs for scheduling.
• Zero Data Selling: We do not sell, license, rent, or trade your contact numbers or vehicle information with third-party marketers or advertisers under any circumstances.
• Direct WhatsApp Transport: When you click “Generate Job Card & Book via WhatsApp”, your booking details are transmitted directly through WhatsApp's encrypted communication channel to our workshop manager.

4. Web Analytics & Cookies

Our website utilizes Google Tag Manager (GTM) to gather anonymized telemetry regarding page visits, device types, and site speed. These cookies help us enhance mobile responsiveness and fix interface issues. You may decline or disable cookies at any time via your browser settings without losing access to the service pricing estimator.

5. Workshop Terms & Conditions Link

To understand our service policies, pricing disclaimers (including labor charges and OEM spares billing), please consult our comprehensive Terms of Use & Service Policy.

6. Contact Our Privacy & Workshop Desk

If you have any questions or concerns regarding our privacy practices, or wish to update your vehicle records, feel free to visit our workshop or reach out directly:

• Workshop Address: Near Ganraj Palace, Bairagarh Kalan Road, Bairagarh Kalan, Sant Hirdaram Nagar (Bairagarh), Bhopal, M.P. 462030
• Direct Helpline: +91 75875 22533 (Workshop Pilot) / +91 93026 22744 (Festive Hotline)
• WhatsApp: Chat with Workshop Pilot